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Last Updated: January 1, 2026 — PIPEDA Compliant

Privacy Policy

King of IPTV ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and protect information when you use https://kingofiptv.ca.

1. Information We Collect

Information You Provide

  • Account data: name, email address, phone number, billing address.
  • Payment data: processed by third-party PCI-DSS compliant payment processors. We do not store credit card numbers.
  • Support correspondence: emails, WhatsApp messages, live-chat transcripts.
  • Reseller applications: business name, IPTV experience, contact details.

Information Collected Automatically

  • Technical data: IP address, browser type, device type, operating system, referring URL.
  • Usage data: pages visited, click events, session duration, form interactions.
  • Cookies: session and analytics cookies. You can disable cookies in your browser settings.

2. How We Use Your Information

  • To provide, activate, and maintain your IPTV subscription.
  • To process payments and prevent fraud.
  • To respond to support requests via email, WhatsApp, or live chat.
  • To send service announcements (outages, planned maintenance, security updates).
  • To improve our service through aggregated, anonymized analytics.
  • To comply with legal obligations under Canadian and international law.

3. Marketing Communications

With your consent, we may send promotional emails about new plans, channels, or features. You can unsubscribe at any time via the unsubscribe link in any email or by contacting [email protected]. We do not send marketing SMS messages without explicit opt-in.

4. Information Sharing

We do not sell, rent, or trade your personal information. We share data only with:

  • Payment processors (Stripe, PayPal) for transaction processing.
  • CDN and infrastructure providers for stream delivery (servers located in Canada, US, and Europe).
  • Analytics providers in anonymized form (Plausible or similar privacy-focused analytics).
  • Law enforcement when required by a valid court order or PIPEDA-compliant legal process.

5. Data Retention

We retain personal information for as long as you maintain an active subscription, plus 24 months after account closure for accounting and legal compliance. Support correspondence is retained for 36 months. You may request earlier deletion as described below.

6. Data Security

We implement industry-standard security measures including TLS encryption in transit, encrypted storage at rest, role-based access controls, and regular security audits. No system is 100% secure; we cannot guarantee absolute security but we treat your data with the care of royalty.

7. Your Rights Under PIPEDA

As a Canadian resident (and we extend the same rights to all subscribers regardless of location), you have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Withdraw consent for any processing based on consent.
  • Request deletion of your account and personal information (subject to retention obligations).
  • File a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.

To exercise these rights, contact [email protected]. We respond within 30 days.

8. International Data Transfers

Some service providers (CDN, payment processors) may process data in the United States or European Union. We require these providers to implement equivalent privacy safeguards to PIPEDA standards.

9. Children's Privacy

King of IPTV is not directed to children under 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Cookies

We use first-party cookies for session management and aggregated analytics. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may affect service functionality.

11. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email to active subscribers and posted on this page with an updated revision date.

12. Contact

For privacy questions or requests: